Synchronous OWL Tutoring: A Self-Study of Chat Room Conferences (2005)

First Paragraph

In the fall of 2001, the Writing Center at Tallahassee Community College (TCC) received a campus teaching and technology grant to begin chatroom tutoring through our OWL. At the time, I worked as a face-to-face (f2f) tutor at TCC, and I was asked by the director of the Center to act as the online chat room tutor. I was excited about the prospect of tutoring entirely online, but I was also nervous. How would chat room tutoring differ from f2f tutoring? Could I establish rapport with students whom I couldn’t see or hear? How exactly would typing differ from talking? To begin to investigate these questions, I decided to save the transcripts of each of my chat room sessions and analyze what was said.

Citation Information

Type of Scholarship: Newsletter Article

Author: Dan Metzer

Year of Publication: 2005

Title:Synchronous OWL Tutoring: A Self-Study of Chat Room Conferences

Publication: Writing Lab Newsletter, Volume 29, Issue 10

Page Range: 10-14