Keywords
asynchronous, written feedback, advice letters, video feedback, audiovisual feedback, synchronous, WebEx, accessibility, tutor assessment, online learning, program description, training
First Paragraph
According to the most recent National Census of Writing (2015), over 30% of institutions surveyed (n=609) provide some form of synchronous online writing support. Over 38% provide some form of asynchronous online writing support. The means by which these schools deliver online writing support varies considerably, from platforms designed for the purpose (like WCOnline) to software packages adapted for this use (like Adobe Connect) to whatever means are available (like Google Docs and phone calls). The numbers are only likely to increase as more and more students—over one in four at present, according to the Online Learning Consortium—take courses online. For students operating in an online environment, making support services available in the same fashion is vital to their ongoing success. Even for students attending classes face-to-face, allowing the option for online support makes sense as students are researching and writing online.
Citation Information
Type of Source: Book Article
Authors: Daniel Gallagher, Aimee Maxfield
Year of Publication: 2019
Title: “Learning Online to Tutor Online”
Publication: How We Teach Writing Tutors (edited by Karen Gabrielle Johnson and Ted Roggenbuck)