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Reading Club: Tell Me What You Really Think: Lessons from Negative Student Feedback
June 23, 2023 @ 2:00 pm - 3:00 pm EDT
Reading club provides a space to discuss writing center scholarship. Based on the article or chapter chosen, participants will share experiences, ideas, strategies, and questions about online writing centers (OWCs). June’s reading club discussion will focus on “Tell Me What You Really Think: Lessons from Negative Student Feedback” by Mary Hedengren & Martin Lockerd published in The Writing Center Journal. A copy of the article will be available for registered participants.
Reading Abstract
“This study investigates negative feedback received via exit surveys completed by students who participated in over 11,000 writing center consultations. Although the feedback was overwhelmingly positive, the researchers mined negative comments for patterns—and note the value of negative feedback in helping writing centers assess and improve our practice. A key finding in the study is the prevalence of negative comments regarding what the researchers term “non-directive non-productivity”: students’ perception that some consultations guided by principles of non-directivity improve neither their product nor their process.”
Guidelines for Participating
Reading Club is currently held in a Zoom Pro room. Participation is open to everyone, including not-yet OWCA members. To ensure a safe space for open communication and interaction, these sessions will not be recorded.
Register
You can register for a reading club through the scheduling system below. Follow these steps:
- Select your time zone from the drop-down menu
- Click the “Register” button next to the event you’d like to attend
- Fill out the registration form and click “Complete Registration”
- Save your confirmation email to have the Zoom information or cancel your registration later. You can also respond to this email to contact the event organizers.
A reminder email will also be sent the morning of the event.