The Online Writing Center Is About Equity for Students (and You Too) (2018)

Are you one of the many students who lives kinda far (or really, really far) from campus? Are you a primary caretaker? Do you work full-time? Go to school part-time? Perhaps you have a physical disability that makes coming to campus–or talking and reading with a Writing Center tutor–really tough, even impossible.

Continue ReadingThe Online Writing Center Is About Equity for Students (and You Too) (2018)

Writing Center Asynchronous/Synchronous Online Feedback: The Relationship between E-feedback and Its Impact on Student Satisfaction, Learning and Textual Revision (2018)

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  • Post published:January 1, 2018
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This study investigates connections between asynchronous online feedback from writing center (WC) tutors and revision by non-native speakers (NNS). The chapter specifically examines work by students who speak English as a foreign language (EFL) at an American university in Greece.

Continue ReadingWriting Center Asynchronous/Synchronous Online Feedback: The Relationship between E-feedback and Its Impact on Student Satisfaction, Learning and Textual Revision (2018)

Closing the Grammarly® Gaps: A Study of Claims and Feedback from an Online Grammar Program (2017)

From 2012 to 2015, the online grammar program Grammarly® was claimed to complement writing center services by 1. increasing student access to writing support; and 2. addressing sentence-level issues, such as grammar. To test if Grammarly® could close these two gaps in writing center services, this article revisits the results of a Spring 2014 study that compared Grammarly®’s comment cards to the written feedback of 10 asynchronous online consultants.

Continue ReadingClosing the Grammarly® Gaps: A Study of Claims and Feedback from an Online Grammar Program (2017)

Writer L1/L2 Status and Asynchronous Online Writing Center Feedback: Consultant Response Patterns (2017)

This case study examines the differences in comments offered by asynchronous online writing center consultants to L1 and L2 speakers and examines the potential disconnects in consultant perceptions of their practice. The researchers collected and coded sample papers and interviewed participants to contextualize data from the quantitative portion of the study.

Continue ReadingWriter L1/L2 Status and Asynchronous Online Writing Center Feedback: Consultant Response Patterns (2017)

Dear OWL Mail: Centering Writers’ Concerns in Online Tutor Preparation (2017)

Much of the scholarship on writing centers narrates the stories of writers and their texts as told by tutors, administrators, and researchers. In an effort to bring writers' voices to the forefront, this empirical study examines the types of questions and concerns writers have about their writing as submitted through the Purdue Writing Lab's OWL Mail, an online, asynchronous question-and-answer email platform.

Continue ReadingDear OWL Mail: Centering Writers’ Concerns in Online Tutor Preparation (2017)

Multiliteracy Centers Spanning the Digital Divide: Providing a Full Spectrum of Support (2016)

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  • Post published:January 2, 2016
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Keywords digital literacy; digital divide; multiliteracy centers; underserved populations; two-year colleges Abstract Many publications on multiliteracy work in writing and multiliteracy centers have addressed how to respond to complex multimodal…

Continue ReadingMultiliteracy Centers Spanning the Digital Divide: Providing a Full Spectrum of Support (2016)

Second Language Writing Development and the Role of Tutors: A Case Study of an Online Writing Center “Frequent Flyer” (2016)

Motivated by increasing international student writing center use to learn more about second language writing development and its assessment, we conducted a case study of an undergraduate writer who submitted drafts to online tutoring over two years. Synthesizing the perspectives and methods of Applied Linguistics with those of First-Language Composition, we assessed the writer's short- and long-term progress in the rhetorical, linguistic, and writing process components of her writing development.

Continue ReadingSecond Language Writing Development and the Role of Tutors: A Case Study of an Online Writing Center “Frequent Flyer” (2016)