Keywords
Synchronous, Pedagogy, Nondirective feedback, Student engagement, Tutoring platform
First Paragraph
Last year our center at the University of Wisconsin-Milwaukee added synchronous online tutoring. With the increase in distance learning in the academy and the resulting need for student services to go online, this step was inevitable. We use WCOnline’s Online Tutoring Module, which includes a large box on the screen in which the writer can upload and share documents and a smaller instant-messaging-style dialogue box in which most of the communication occurs. This program is user-friendly and helps facilitate a dialogic atmosphere. I have noticed, however, that these online consultations present some unique challenges. Fortunately, none of these challenges are too difficult for tutors to overcome. By utilizing a few key tactics and by replicating as closely as possible a face-to-face session in cyberspace, we can make synchronous online tutoring sessions just as rewarding as our face-to-face sessions.
Citation Information
Type of Source: Newsletter Article
Author: Joseph M. Rein
Year of Publication: 2009
Title: “Do You Understand?: A Practical Guide to Synchronous Online Tutoring”
Publication: Writing Lab Newsletter, Volume 34, Issue 1
Page Range: 14-15